Prior to contacting the Student ITS Helpdesk or the ITS Helpdesk, it is advisable that you look at the WiFi configuration for your mobile device, thereby assisting the Helpdesk with potential problems and support queries.
Commonly used mobile device WiFi configuration and support links:
iPhone support: http://www.apple.com/support/iphone/WiFi/
iPad support: http://www.apple.com/support/iphone/WiFi/
Samsung product support: http://www.samsung.com/africa_en/support/
HTC product support: http://www.htc.com
Nokia product support: http://www.microsoft.com/en-za/mobile/support/
BlackBerry product support: http://global.blackberry.com
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