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Quality management 801


 
Module code IKK 801
Qualification Postgraduate
Faculty Faculty of Engineering, Built Environment and Information Technology
Module content

The general objective with this module is to emphasise understanding and application of the concepts of quality management within technological enterprises. The module focuses on important concepts and definitions of quality such as quality in design and processes to ensure customer satisfaction. The role and relevance of quality management systems and standards. The link between quality and competitive advantage, leadership, ethics, culture, empowerment, partnering, and teamwork. The measurement of quality and the use of tools and techniques for process and product improvement. Organisational quality management implementation strategies.
Module credits 10.00
NQF Level 09
Prerequisites No prerequisites.
Contact time 20 contact hours per semester
Language of tuition Module is presented in English
Department Engineering and Technology Management
Period of presentation Semester 1 or Semester 2
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