Operational Management Centre

Operational Management Centre

The University of Pretoria’s extensive electronic security system is operated from the 24-hour Operational Management Centre situated in the Administration Building on the Hatfield Campus.

The Operational Management Centre ensures the effective management of all operations for 24 hours a day and staff members provide an effective client service by attending to complaints and incidents, and responding to emergency situations. Emergency situations include medical incidents, accidents, criminal incidents, all fault reporting (after hours) and any other problematic situation that may arise.

The Operational Management Centre allows for more efficient collaboration and easy access to information, and facilitates rapid response to security breaches before they become threats. The Operational Management Centre is a one-stop service for the University of Pretoria and is the hub where all electronic security systems and closed-circuit television (CCTV) systems are integrated and monitored.

The Online Electronic Occurrence Book utilised in the Management Centre is an integrated application tool used to capture and manage occurrence information.

Lost property is handed in at the Operational Management Centre, where all items received are booked in and, if possible, returned to the owners.